Returns & Exchanges
At White Sands, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Affix the Shipping Label
Download and print your prepaid return shipping label from the portal and attach it clearly to the outside of your parcel.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt until your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing